Welcome to GENEW US Buyer Protection. We want you to have a great shopping experience. You don't have to worry when you shop with GENEW US that's why we have generous 30 days return policy. Shop with confidence and less worry. Our Buyer Protection ensures that your purchases are covered in the event that you encounter a problem. WE HAVE YOUR BACK! Basic Buyer Protection ensures you will receive your item on time and as described. If you have any questions, you can contact our support team by Live Chat or send us email at firstname.lastname@example.org or fill out our Contact Form. We normally respond immediately or within 24hrs when we have heavy traffic.