Shipping (USA)Estimated shipping typically take 2-10 business days. Processing time 2-5 days
Estimated International shipping typically take 10-15 business days. Processing time 2-5 business days
*Please note, Customs policies vary from country to country. You may be subject to import duties and taxes, which are enforced once a shipment reaches your country. Charges for customs clearance must be paid by you. Unfortunately, we have no control over these charges. GENEW US "we" will not be held responsible for lost or stolen packages after delivery to customer's address. All these are beyond our control.
Orders cannot be canceled after your order is being processed and payment is confirmed. A refund will be issued on canceled items due to inventory shortages and the refund will be processed within 10 business days it may vary based on your bank's terms and conditions. Note we can't accept exchange or cancellation after your order has been shipped. Please contact us firstname.lastname@example.org if you have any questions or concerns.
Delivery times may vary depending upon the items ordered. Times also vary depending upon whether the billing and shipping information are accurate.